STAR members can get rides to medical appointments and other related services through ModivCare at no cost. Blue Cross and BlueShield of Texas contracts with ModivCare ® to provide NEMT to STAR members as a covered benefit through Texas Medicaid. Call 1-866-824-1565 (TTY: 711) between 8 a.m. and 5 p.m. Central Time, Monday through Friday, for more information about NEMT or to schedule a ride. Rides are available 24 hours a day, 7 days a week.
The plan offers rides free of charge when you have no other way to get to:
When you call, you will need to give NEMT the following facts:
If you or your children have any special needs, they need to know that so they can send the right type of vehicle. For example, for people who use a wheelchair, they can send a van with a wheelchair ramp.
The ModivCare app gives you the flexibility to schedule your medical ride whenever and wherever you like. All you need to do is search “ModivCare” on either Google Play ® or the Apple App Store ® to download. Make sure to have an email address handy to create your account. Then requesting a ride is only a few clicks away!
With the ModivCare App you can:
Find a Doctor or Hospital
Use our Provider Finder ® to search for doctors and pharmacies near you.